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UNIFIED COMMUNICATIONS AS A SERVICE (UCaaS)

Simplify how you communicate with customers and within your company.

Calling, meeting and messaging... all in one place, from wherever you are.

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UCaaS PRICING

Get what you need now, then scale up as you grow.

Business Line

Starting At

$12

Per month / user

  • Trunk Group

  • Authentication

  • Call Waiting

  • Customer Originated Trace

  • Call Forwarding

  • Call Return

  • Transfer

  • DND

  • Speed Dial

  • Hunt Group

  • Park/Pickup

  • Sequential Ring

  • Voice trunk with unlimited local calling

  • Unlimited domestic long-distance calling

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Premium Line

Starting At

$18

Per month / user

  • Voice Mail

  • Conferencing

  • Collaboration

  • Softphone

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Carl

"With Atlantech Online's cloud-based communications solution...we've been able to make a smooth transition from a legacy, premises-based PBX and establish a next-generation campus."

Carl Whitman
CIO & VP of Instructional and Information Technology, Montgomery College

From your front desk and back office to work-from-home staff, every employee stays connected.

100% uptime. 100% customized. 100% satisfaction.

Calling Features

  • Unified communications with VoIP, video, & chat
  • Bundle with your helpdesk software & sales CRM
  • Unlimited calling & texting nationwide
  • Cloud fax service available
  • Auto-attendant, ACD groups, voicemail transcription
  • 5-Star 24/7 Customer Support
calling features

Mobility

  • Mobile app for Android & iOS to take business calls anywhere
  • Text, message, conference call from mobile device
  • Ideal for in-office, hybrid, and remote workers
  • Built-in flexibility & scalability
Mobility

Conferencing

  • Connect with anyone, anywhere in 1 click
  • High definition video experience
  • Fast, reliable and secure
  • No limit on audio or video meetings
Conferencing

Call Analytics

  • Access historical and live call data
  • Real-time call tracking with custom reports & dashboards
  • Identify business trends by analyzing call logs
  • Make QA a breeze with call recording and rating
Call analytics

Integrations

  • Integrate your business phone software with other apps
  • Boost efficiency by connecting your CRM and VoIP system
  • Easy integration with Google, Microsoft, & more
Integrations

Delivering reliable, cloud communications since 2004.

We started with Hosted Voice services, and we’ve been expanding the offering, strengthening our network, and refining the service ever since.

Hosted Phone System (PBX)

Rather than have the phone system (PBX) IN the office, our Hosted Phone System is on our cloud, helping reduce costs, insure uptime and ease burden on your technical team.
Fully featured from simple “find me/follow me” functionality that will simultaneously ring to fixed mobile convergence applications to making and receiving business calls on personal mobile devices, our softphone's calling features are tied directly to the business dial plan.

Our softphone integrates seamlessly with advanced telephony features including Call Center and ACD, as well as front-office applications like Auto Attendant and Receptionist.

Frequently Asked Questions

What is Unified Communications as a Service (UCaaS)?

UCaaS is a cloud-based delivery model for a variety of communication and collaboration applications and services. It integrates various communication methods within a business, like voice, video, personal and team messaging, voicemail, and content sharing.

How does UCaaS differ from traditional communication systems?

Unlike traditional systems that often require on-premise hardware and separate systems for different communication channels, UCaaS offers a unified solution hosted in the cloud. This allows for seamless integration of various communication tools, easier scalability, and often lower costs.

What are the primary benefits of UCaaS?

The main benefits include cost savings, scalability, flexibility, improved collaboration, and accessibility. UCaaS allows employees to communicate and collaborate from anywhere, using any device with internet access, enhancing productivity and efficiency.

Is UCaaS secure?

Yes, UCaaS providers typically offer robust security features including end-to-end encryption, secure data centers, and compliance with various regulatory standards. However, the level of security can vary between providers, so it's important to choose a trusted, secure vendor such as Atlantech Online.

What is the difference between UCaaS and CCaaS?

The difference between UCaaS and CCaaS is how they are used. UCaaS is intended to support individuals and teams whereas CCaaS is intended to be used to support a call center. Queuing, routing, and reporting requirements of a call center are substantially different than those of other areas of the business.

How is UCaaS billed?

UCaaS is typically billed on a subscription basis, often per user per month. This can vary based on the service provider, the features included, and the level of customization required.

What should businesses consider when choosing a UCaaS provider?

Key considerations should include the provider's reliability and uptime, quality of customer support, security measures, ability to integrate with existing tools, and the range of features offered.

How does UCaaS support remote and hybrid work models?

UCaaS is ideal for remote and hybrid work environments as it allows employees to communicate and collaborate effectively regardless of their location. It supports a range of communication methods such as video conferencing, instant messaging, and file sharing, all accessible through the cloud.

SCHEDULE YOUR NO-OBLIGATION DEMO

We’d be glad to walk you through our UCaaS platform and answer any questions you have.

In as little as 30 minutes, you’ll better understand our platform, the benefits it provides, and what your total cost of ownership could look like.