Enable Teams Calling for Your Microsoft 365 Environment

Microsoft Teams Calling is a feature within Microsoft Teams that allows users to make and receive calls through the app. It uses VoIP technology for audio and video calls, integrating seamlessly with the Teams platform.

To make a call, navigate to the Calls tab in Microsoft Teams, select a contact or use the dial pad to enter a phone number, and then click the call button.

Yes, Teams Calling lets you call any phone number, even if the recipient doesn’t have Microsoft Teams. This requires a Microsoft calling plan.

The essential requirements include a computer or mobile device with an internet connection, speakers, a microphone, and a webcam for video calls. A headset with a microphone is recommended for better quality.

Microsoft Teams can be integrated with existing phone systems using Microsoft's Direct Routing or Operator Connect, allowing you to make and receive calls through your current phone service.

You can manage contacts by going to the Calls tab. Here, you can add, edit, or delete contacts, as well as organize them into groups for easier access.

For call quality issues, check your internet connection and your device’s audio and video settings. Microsoft Teams also offers a network performance tool to diagnose network-related problems.

The participant limit varies depending on your subscription plan. For standard calls, Teams supports up to 300 participants, while larger meetings and webinars can accommodate more, depending on your Microsoft 365 license.