Calling, meeting and messaging... all in one place, from wherever you are.
UCaaS PRICING
Starting At
Per month / user
Trunk Group
Authentication
Call Waiting
Customer Originated Trace
Call Forwarding
Call Return
Transfer
DND
Speed Dial
Hunt Group
Park/Pickup
Sequential Ring
Voice trunk with unlimited local calling
Unlimited domestic long-distance calling
Starting At
Per month / user
Voice Mail
Conferencing
Collaboration
Softphone
"With Atlantech Online's cloud-based communications solution...we've been able to make a smooth transition from a legacy, premises-based PBX and establish a next-generation campus."
Carl Whitman
CIO & VP of Instructional and Information Technology, Montgomery College
We started with Hosted Voice services, and we’ve been expanding the offering, strengthening our network, and refining the service ever since.
Rather than have the phone system (PBX) IN the office, our Hosted Phone System is on our cloud, helping reduce costs, insure uptime and ease burden on your technical team.
Fully featured from simple “find me/follow me” functionality that will simultaneously ring to fixed mobile convergence applications to making and receiving business calls on personal mobile devices, our softphone's calling features are tied directly to the business dial plan.
Our softphone integrates seamlessly with advanced telephony features including Call Center and ACD, as well as front-office applications like Auto Attendant and Receptionist.
SIP trunking capabilities extend a softphone to PBX users allowing the business to take advantage of UC without incurring the cost of changing their existing infrastructure until the time is right.
Instant Messaging and Presence, or IM&P, allows employees to engage anyone in the company and get answers in an instant by sending a message from the softphone app.
The Presence indicator is dynamically updated using phone and calendar status, so it is always accurate.
A Desktop & File Sharing application facilitates the free and fast flow of information critical to effective decision-making.
Desktop sharing allows users to see and share presentations, spreadsheets, and other media from any location across any network.
The file push capability speeds up workflows and fosters collaboration in the workplace.
Conduct video teleconferences in high fidelity, ensuring a more vibrant and productive call that reproduces the feel of being in the office together.
Use multimedia integration with enterprise applications like CRM, ERP, and Vertical Apps to deepen the video call experience.
UCaaS is a cloud-based delivery model for a variety of communication and collaboration applications and services. It integrates various communication methods within a business, like voice, video, personal and team messaging, voicemail, and content sharing.
Unlike traditional systems that often require on-premise hardware and separate systems for different communication channels, UCaaS offers a unified solution hosted in the cloud. This allows for seamless integration of various communication tools, easier scalability, and often lower costs.
The main benefits include cost savings, scalability, flexibility, improved collaboration, and accessibility. UCaaS allows employees to communicate and collaborate from anywhere, using any device with internet access, enhancing productivity and efficiency.
Yes, UCaaS providers typically offer robust security features including end-to-end encryption, secure data centers, and compliance with various regulatory standards. However, the level of security can vary between providers, so it's important to choose a trusted, secure vendor such as Atlantech Online.
The difference between UCaaS and CCaaS is how they are used. UCaaS is intended to support individuals and teams whereas CCaaS is intended to be used to support a call center. Queuing, routing, and reporting requirements of a call center are substantially different than those of other areas of the business.
UCaaS is typically billed on a subscription basis, often per user per month. This can vary based on the service provider, the features included, and the level of customization required.
Key considerations should include the provider's reliability and uptime, quality of customer support, security measures, ability to integrate with existing tools, and the range of features offered.
UCaaS is ideal for remote and hybrid work environments as it allows employees to communicate and collaborate effectively regardless of their location. It supports a range of communication methods such as video conferencing, instant messaging, and file sharing, all accessible through the cloud.
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