Are you considering Microsoft Teams Phone System for your company's phone system needs? If so, you've likely come across a solution called Direct Routing as a Service. In this blog post, we'll break down what Direct Routing as a Service is and how it can benefit your organization.
What is Microsoft Direct Routing?
What are some options for getting dial tone to Microsoft Teams Phone System? Well, one option is to get a calling plan through Microsoft and pay a monthly fee per extension. Another option is to connect your company's on-premise phone lines, such as SIP trunks, PRI or even Analog lines, to your Microsoft Teams application using Direct Routing.
Direct Routing does what it sounds like - it connects your Microsoft Teams application to the dial tone you have at your office through an on-site appliance called an SBC. However, managing the SBC and ensuring proper codec programming can be a headache, as can troubleshooting call quality.
Direct Routing as a Service
To alleviate this, we at Atlantech Online offer Direct Routing as a Service. We maintain the SBCs and provide dial tone to your Microsoft Teams environment through our equipment, saving you the hassle and expense of owning, maintaining and troubleshooting your own equipment. All while maintaining the native Microsoft Teams calling experience. Direct Routing as a Service is priced similarly to Microsoft Teams calling plans and many of our customer find a cost savings by using our Teams Calling plans. Plus, we offer unlimited live 24/7 support for all of your dial tone and help with assigning and/or porting of phone numbers.
So, if you're wondering which providers offer Direct Routing as a Service and which one is best for your company's needs, there's no need to start Googling. You have already found your answer. Atlantech Online can make Direct Routing easy for you and your organization. We have a Service Delivery team that has migrated thousands of voice seats to Teams Calling. Our step-by-step approach of validating license types, clear instructions on syncing users in the Microsoft 365 admin interface and guiding our customers through a thorough Statement of Work has proven to be very effective in a stress-free migration. This sets Atlantech Online apart... holding your hand through the onboarding process.
Teams Calling with Atlantech Online
Direct Routing as a Service is a great solution for bringing dial tone to your Microsoft Teams Phone System environment. Instead of doing Direct Routing on your own or getting a calling plan through Microsoft, please contact me today to learn about how we can best meet for your company's requirements.
Dropped calls