Remember when there was only one phone company... Ma Bell? Many of you readers are probably too young to remember those times. Having MANY choices for phone service is the norm in 2019. As usual, more choices doesn't always result in the right kind of service that fits your needs. Some phone companies are new to the business and don't understand it completely. Others are experimenting with new technology... and you're their guinea pig. The right business telephone service can make or break your company so when selecting the right vendor, do your research.
Imagine if you were constantly plagued with poor audio quality and/or dropped calls. What if you weren't able to actually connect with another party that you were calling? How would customers view your brand? How would your productivity fare?
We know these answers, and that's why we took time to sort out the best business telephone service providers in Washington, D.C. Now, you can find high-quality services that offer the tools you need to keep your company running strong.
Washington, D.C.'s Top Business Telephone Service Providers
Washington, D.C. is a busy place. Given that there were over 23,000 businesses in the city in 2016, you can imagine the necessity of a business telephone service that doesn't fail. So many organizations need it to run, and competition drives performance.
While no company will be perfect, this list of providers offers the best business phone services to work with if you want increased uptime, extended features, and local customer service.
RCN
RCN is one of the top options in the D.C. area because of the features they offer and their customer service.
For businesses, RCN presents their Business Voice package that includes access to local, regional, national, and toll-free services, as well as a soft switch platform. And, since they're able to leverage VoIP, customers also have access to the features of the system.
RCN also offers a hosted voice service as a fully managed cloud-based solution. This grants unified communications that are customized to fit your organization's needs. And because the platform is scalable, you can adjust the tools, features, and costs as necessary.
Verizon
As one of the nation's premier phone services, it shouldn't be a surprise that Verizon made this list.
Packages range in price depending on how many employees you need lines for, but all come with the standard features you'd expect from a modern phone service.
If you have a company of fewer than 100 employees, their Business Digital Voice package works on the cloud and offers features like call forwarding, voicemail to emails, and call transfers. If you have more than 100, the Virtual Communications Express adds advanced unified communications so having multiple offices is less of an issue.
In addition, Verizon also offers cellular devices that can sync into your business plan, giving you more flexibility when out of the office, if you don't mind the additional fees.
Windstream
Like the previous two companies, Windstream packs all the standard features into each of their packages. These include SIP trunking and unified communications.
Windstream's basic bundle enables up to eight devices. It also offers web conferencing, file sharing, unlimited calls, caller ID, and call forwarding. Interested customers can also call to discuss custom pricing depending on the size of their business.
Windstream is great for retail businesses as well since all data is encrypted to protect sensitive information that's transmitted online. And because the pricing model is flexible, this service is great for small businesses looking to grow.
Atlantech Online
We may be biased, but we know Atlantech is one of the top providers in the D.C. area. And, our D.C. customers love the fact that they can walk into our local home office if they need us.
We're able to provide more services than the competition. We provide high-speed connections that ensure your communications are efficient and stable, seven days a week.
With Atlantech, you can scale based on the system you have and the tools you need. So, if you'd like to continue using your current phone system, that's not a problem. We can integrate with analog systems, PRI, and SIP. If you don't have a system, we can assist you in getting one, or help you move to the cloud to meet your business's demands.
But like we mentioned, one of the greatest benefits of working with Atlantech is that we're located in the D.C. area, not across the nation. This means our techs don't have to travel and know the area well. It means issues can be handled fast, and most importantly, that we're committed to the area in the same way you are. We want D.C. to continue to grow and build successful businesses like yours.
If you're interested in our business telephone service, get a quote, and we can chat about what services are the right fit for your company so you can get the best business phone service the Washington, DC area.
Dropped calls