Spam Identification Service

What is SPAM and what can I do to prevent it?

SPAM, also known as unsolicited commercial email or UCE, is bulk email that arrives in your mailbox that you do not want and did not ask for. Atlantech Online's Spam Identification Service will allow you to prevent these unsolicited emails from reaching your inbox. This service will scan each message as it is delivered to your inbox, and process it to see if it appears to be SPAM. Based on its processing rules, the service will then add an additional header field to your email message stating the probability that this message is SPAM. The content of your message is not touched, and therefore is transparent to the user.

If you choose to take advantage of this service, you simply setup several rules either on the email server or in your email software to look at the header added by the Spam Identification Service and process the message based on that. Below, you will find instructions for setting up these rules on Atlantech's webmail server, and also with Outlook 2000 and Netscape Mail 7.x.

If you are using Outlook Express as your mail client, you will not be able to setup the rules described below for Outlook. This is because Outlook Express does not allow filtering based on a mail header field. Instead, you should put the rules on your webmail interface and then the mail will get scanned and deleted before it ever gets to your computer. In this case, and if you are using POP to retrieve your mail, you cannot move the mail to another folder on the server and expect to retrieve that folder with POP, so you should periodically log into webmail and clear out the Spam folder, or simply leave out the rule to move tagged spam.

What Atlantech Provides

Atlantech provides this service at no cost to any customer who both hosts their email on Atlantech's main mail server and hosts their DNS on our DNS servers. Atlantech will tag each of your emails and send them on their way to you. How you will use the information we provide is up to you. We have provided examples of client setup and mail server filter rule implementation above. In order to activate this for your email account, please send an email to support@atlantech.net stating that you wish to have Atlanetch's Spam Identification Service turned on for your account. Please include your customer ID, account security passphrase, and email address in the message.

Atlantech does not provide technical support with regard to the setup of individual email clients and how a client should handle their analyzed email. Atlantech will however be providing a "Frequently Asked Questions" guide in the very near future. If you have suggested questions for the FAQ, please send them to webmaster@atlantech.net.

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